SHIPPING POLICY
Order Processing and Delivery
Order Processing
- Please allow 2 working days for your order to be processed.
- Each product in our store is handcrafted with care and attention to detail, meaning individual lead times may vary. These unique creations require time, effort, and heart, making them truly special.
Shipping Methods
We offer the following shipping options for your convenience:
- Standard Shipping: Estimated delivery in 5-10 business days.
- Express Shipping: Estimated delivery in 2-5 business days.
- International Shipping: Delivery time varies by destination, typically within 7-15 business days.
Shipping Fee
- A flat rate shipping fee applies to your entire order, regardless of the number of items purchased.
- For Express and International Shipping, additional charges will apply based on your location and the shipping provider's rates. The final cost will be displayed at checkout.
Lead Time for Multiple Items
If your order includes more than one product, the overall lead time will be based on the product with the longest lead time to ensure all items are prepared and shipped together.
Delivery Time
- Delivery time begins once your payment has been processed. It is calculated in business days and excludes weekends or public holidays.
- Please note that delivery times may vary due to factors beyond our control, such as customs clearance or carrier delays.
Tracking Information
All orders come with a tracking number that will be emailed to you once your package has been dispatched. You can use this number to monitor the progress of your shipment online.
Additional Notes
- We currently ship to most countries worldwide. If your destination is not listed at checkout, please contact us for assistance.
- Any customs duties, taxes, or fees applicable to international shipments are the responsibility of the recipient.
Thank you for your patience and understanding as we craft and deliver your one-of-a-kind items!